Terms And Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of www.opulentcardetail.ca (the “Site”). This Site is owned and operated by Opulent Car Detailing Inc. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Opulent Car Detailing Inc and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site. The following services are available on our Site:

  • Automotive Detailing; and
  • Marine

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

Payments

We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal;
  • Debit; and
  • Direct

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds

Refunds for Services

We provide refunds for services sold on our Site as follows:

Opulent Car Detailing

Refund policy

At Opulent Car Detailing Inc., we are committed to providing exceptional mobile car and marine detailing service to our valued customers. We want you to be completely satisfied with the results of our work. However, we understand that circumstances may arise where a refund is necessary. This refund policy outlines the conditions under which we will consider providing a refund for our mobile car and marine detailing services.

  1. Satisfaction Guarantee:
    We take pride in our work and strive to deliver outstanding results. If, for any reason, you are not satisfied with our mobile services, please contact us within 48 hours of the completion of the service. We will make every effort to address your concerns and resolve the issue to your satisfaction. We may offer a complimentary re-do of the service or provide a refund, depending on the specific circumstances.
  1. Cancellation and Rescheduling:
    If you need to cancel or reschedule your mobile car or marine detailing appointment, please notify us at least 48 hours before the scheduled appointment time. If you cancel or reschedule within this time frame, we will accommodate your request without and charges. However, if a cancelation or rescheduling request is made less than 48 hours before the appointment, a cancellation fee of 50% of the service may apply.
  1. Refunds Due to Unforeseen Circumstances:
    In rare cases, circumstances beyond our control, such as severe weather conditions, equipment failure, or other unforeseen events, may prevent us from providing the mobile car or marine detailing service as scheduled. If such a situation arises, we will make every effort to reschedule the service at a convent time for you. If rescheduling is not possible or acceptable, we will proved a full refund.
  1. Refunds for Unsatisfactory Service:
    If you are dissatisfied with our mobile car or marine detailing service, please contact us within 48 hours of completion of the service and explain the specific concerns you have. We may request supporting evidence, such as clear photographs, to assess the issue effectively. Based on our evaluation, we will determine an appropriate solution, which may include a refund or a complimentary re-do of the service.
  1. Refunds for Unsatisfactory Service:
    If you are unsatisfied with specific aspects of our mobile car and marine detailing service, we may offer a partial refund that corresponds to the affected portion of the service. Our decision regarding partial refunds will be based on a fair assessment of the situation.
  1. Refunds for Prepaid Services or Packages:
    If you have pre-paid for a package or a series of mobile car or marine detailing services and decided to cancel before availing the services, we will issue a refund for the remaining unused services. Please note that any services already rendered will not be eligible for a refund.
  1. Refund Processing Time:
    Once we approve your refund request, we will initiate the refund process. Please allow up to [X] business days for the refund to be processed and reflected in your account. The actually refund processing time may vary depending on your payment provider.
  1. Modification of Refund Policy:
    We reserve the right to modify or update this refund policy at any time without prior notice. Any changes made will be effective immediately and will be communicated to our customers thought our website or other appropriate channels.

Thank you for choosing Opulent Car Detailing Inc. We appreciate your business and look forward to serving you with our exception services.

Consumer Protection Law

Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Opulent Car Detailing Inc and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Opulent Car Detailing Inc and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of British Columbia.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows: